When your DS4 controller unexpectedly disconnects from the PC while you are playing your favorite game on Steam, it can be inconvenient. Both Bluetooth and USB controllers have the same problem; some users complain that the controller disconnects immediately after connecting, while others claim that the device disconnects at random.
Why does your PS4 controller keep cutting out from your computer?
Your controller’s recurrent disconnections from your computer could be caused by a number of factors. It might be caused by out-of-date Bluetooth drivers, signal interference, a broken USB port, difficulties supporting the controller, problems with the operating system, etc. By the time you complete reading this post, you will have discovered a solution to the problem and be able to play your favorite games without any interruption, regardless of the version of Windows you use or the type of controller you use.
Disconnecting PS4 Controller From PC (Bluetooth)
People who use a Bluetooth controller frequently struggle with connection problems. First, we’ll go over the approach that, in most circumstances, works; if it doesn’t for you, stay reading; we’ve also included some backup plans.
Solution
Make sure your PC installs Bluetooth services before the controller is connected since even if you are able to connect your controller to your PC, your system might not be able to install Bluetooth drivers.
It should be noted that you might need to repeat this procedure each time you connect your controller; it is not a permanent fix.
Step 1: Locate “Device and Printers” in the control panel’s menu if you are running Windows 10 and click on it. If the controller is attached to your PC, find it in “Device and Printers,” right-click on it, and choose “Remove Device.”
Step 2: Press the “PlayStation” and “Share” buttons on the controller simultaneously to activate Bluetooth pairing mode if your controller is not already linked to your computer. If it is, enter Bluetooth settings and click “Add Bluetooth Device.” The controller will begin flashing a light once you press both buttons for a short period of time, and your PC will then recognize the controller. (Avoid clicking Next.)
Step 3: After your computer recognizes your controller, right-click it and choose “Properties,” which will bring up a dialogue box. Check the box next to “Drivers for keyboard, mice, etc.,” and then click “Apply” and “Ok.”
Step 4: Right-click the Bluetooth icon in the system tray after the drivers have been installed. To finish the process, click “Allow a device to connect” and adhere to the on-screen prompts. Hopefully, once linked, it won’t disconnect while you’re playing.
The steps above should be repeated if the first approach does not work. If that happens, consider updating the Bluetooth drivers or downloading the Bluetooth adapter drivers from the manufacturer’s website rather than the ones offered by Windows.
PS4 Controller Refusing To Connect To PC (USB)
The first step you should take if you’re having connectivity problems with a wired Dualshock 4 controller is to identify the source of the issue.
● Connect your controller as usual, then leave it on your desk unattended while you wait. If it doesn’t detach, there can be a problem with the controller’s port, a loose USB port, or the cable. Change the cable, try another controller, or try inserting the controller into a different USB port. Try plugging the controller into a USB port on the CPU if your display and keyboard have passthrough connectors.
● Install the most recent version of the DS4 Windows application from Github. Make sure to remove the DS4 Windows’ previous folder.
● Try using the controller as a conventional hardwired controller by disabling the DS4 on it.
● Launch the game, disconnect the controller, and then re-connect it if you plugged in your controller after starting it. This problem can also arise mid-game if the controller is switched or connected.
While playing on Steam, the PS4 controller repeatedly disconnects
If you are one of the people who only encounter the controller connection issue on Steam, you should follow the instructions below to swiftly resolve the issue.
First, open the Steam settings, select Controller, and then select General Controller Settings.
Step 2: Check the type of controller you are using; choose PlayStation configuration support for the PS4 controller.
Step 3: Select “Never” from the drop-down menu next to the controller shutdown time, which is by default set to 15 minutes.
Try disabling the HiD-compliant game controller in the device manager’s Human Interface Devices section if the first approach fails.
If Everything Else Fails
If you have followed the suggestions above and are still having connectivity problems, you should try the additional steps listed below, and you could find a solution. If none of the solutions we tried to add for this problem work, please let us know in the comment area.
● Check the controller’s battery life.
● Change your controller. Plug in any Xbox One or Steam controller you may have and perform a test.
● Purchase the Sony wireless adapter if you are already using a generic USB adapter.
● Whether it happens while you play on other platforms or a game that is installed on your PC, verify if it still disconnects if you are playing on Steam.
● Holding down the PS button will turn off the controller if it glows red to warn you about significant lag; pair it again in five to ten minutes.
● Open the DS4 Windows settings, turn on “Hide DS4 controller,” then connect the controller before starting the game if you’re using that system.
● If you are currently utilizing a USB 2.0 slot, try a USB 3.0 slot.
FAQs
No controllers are connected to DS4 Windows.
Uninstall the controller and reattach it if you see the error message “No Controllers Connected (Max 4)” in DS4 Windows. Try removing the Windows update if the connection is still not working. Make sure to remove the update from whence the problem first appeared. You can read this article for more information on this topic.
The Xbox controller and computer keep disconnecting
Try uninstalling and reinstalling the controller drivers again if your Xbox One controller disconnects at random. If the issue persists, connect to the console and perform troubleshooting.