Have you ever encountered the difficulty of attempting to go to an important meeting, fraternity party, or gender reveal when Uber decides to show you ‘No Cars Available’ all of a sudden?
It can be aggravating, especially if you have no other means of transportation, especially if you’re in an area that isn’t as bustling at night, is on the outskirts of the city, or isn’t particularly urban (if you wish to travel at night).
What should you do, then, if Uber consistently displays “No Cars Available”? In this section, we’ll talk about how to fix the issue or work around it. But first, let’s talk about why you get “No Cars Available”
Uber’s “No Cars Available” message: why?
We’ve outlined a few potential causes for the “No Cars Available” message in Uber below:
Remote/Out of Service Areas
It is evident that the app will display “No Cars Available” if you have traveled to a location outside of Uber’s service area. Uber typically deems unserviceable areas to be the far edges of cities, rural and suburban areas, or places with poor or nonexistent transportation options. Therefore, it should come as no surprise that these regions lack access to autos.
Another possibility is that in the location you’re in right now, you’re always seeing “No Cars Available” at a certain time of day. As an illustration, if you are in a region
The outdated version of the Uber app may display “No Cars Available” if you haven’t updated it in a while. Because of the outdated version, you might not notice any cars around you even when it’s bright outside or it’s simply very unlikely that you won’t locate an Uber cab in the area where you are.
Uber’s services may be temporarily suspended due to inclement weather while it clears up, such as prolonged periods of severe rain, flooding, or hailstorms. If your local government has issued a weather warning, Uber and other ridesharing services may not work and you may notice “No Cars Available.”
Cab services have a “no ride” list where they are just subtly notifying you that you can’t use their services if you violate the policy. When you use Uber, the program will repeatedly display “No Cars Available” even when there are plenty of cars clogging the streets if you have a poor rating or consistently terrible behavior (but not bad enough to get you banned by Uber).
You may frequently see “No Cars Available” in Uber because your network connectivity fluctuates, which prevents Uber from syncing data. The likelihood that you are seeing “No Cars Available” as a result of network problems can be determined by performing an online search.
Nonexistent “Phantom Cars”
The unanswerable question at this point is whether there are ALWAYS no taxis available when Uber indicates this. Not, is the response. It must make you ask, “If I can see this many cars on the map, why does Uber state ‘No Cars Available’ anyhow” if you can see phantom cars clogging the map and moving around on your screen.
The answer is that these “phantom automobiles” might not exist. Recent studies have revealed that Uber strategically uses phantom cars—cars that don’t exist—to keep customers on the app even when they see the notice “No Cars Available.”
How will this benefit Uber? The nonexistent phantom cars will trick consumers into believing that one of “them” cars will soon be available to pick them up even if there are no cabs accessible. By the time the user waits, there is a good chance that at least one real-time Uber partner will be in the area where the user is, accepting the user’s request for a ride.
Other factors, both social and unrelated, could also prevent Uber from having any cars available. For instance, you may see “No Cars Available” on Uber if one of the company’s partners is participating in a protest or if a pandemic is causing travel restrictions around the world.
What should I do if Uber says “No Cars Available”?
Here are eight fixes that can assist you in fixing the issue now that you are aware of the potential causes of the “No Cars Available” message in Uber.
1. Update the app
Update the app if you are still on an older version to see if the issue has been fixed. Typically, when you launch a program, you’ll notice a message called probing
When the search results appear, click on “Uber” and then click “Search” (identified by its logo).
Once the app has been updated, launch it and try to find a cab after clicking “Update.”
Fix 2: Look for a network problem
As previously indicated, network connectivity problems may result in Uber displaying “No Cars Available.” Check the number of bars on the SIM card you use to access the internet.
If you’re connected to WiFi, slide the notification bar down to check if the WiFi emblem is marked with an exclamation point. You might also notice a message that reads “no internet” underneath the circle that represents WiFi.
If the other option isn’t working for you, change your internet connection to WiFi or mobile data and refresh or reopen the app. Verify that your issue has been fixed.
Fix 3: Still call for a ride
Requesting a ride even when you can see there aren’t any available is one potential workaround for the “No Cars Available” problem. Even if there are no cars available, Uber lets you request a ride. In this manner, even if it can take some time for an Uber driver to respond to your message, there is still a possibility that as soon as you post your request for a ride, you end up finding a car.
This is a solution that frequently works if you have the time, but if you need to solve the problem quickly, it might not be the best choice as it isn’t fully foolproof.
Fix 4: Reserve an alternative Uber car or ride
Some Uber riders are less common than others; for example, if you try to book an Uber XL, you’ll probably see “No Cars Available” because there aren’t as many SUVs on the road as there are sedans.
Occasionally, depending on availability, it’s also possible that you won’t locate Uber Pools or Uber Taxis that accept pets near you.
You can attempt to order a different Uber ride in these circumstances.
Similar to the last example, if you are the only traveler and you are unable to locate an Uber Pool, try scheduling an Uber Moto, which will not only be more affordable but also similarly practical.
Fix 5: Sign in with another account
If your relationship with Uber has not been good recently (and you have hopefully taken steps to make things better), you may be seeing “No Cars Available.”
Ask someone else to enter your location in their Uber account and see if they receive ride offers to find out whether this is the case.
If they aren’t experiencing the “No Cars Available” problem but you are, it’s likely because Uber has flagged you (i.e., if you have violated some of their policies lately).
Instead of creating a new account, you should choose to sign in to an old one if you currently have one that isn’t blacklisted. Follow these steps to accomplish this:
As instructed in the steps above that cover creating a new account, sign out.
Now select “Sign In.”
Choose how you’d want to sign in after being forwarded to the sign-in page, whether it be by email, phone number, or a third-party service like Google or Facebook.
Check to see if the problem still exists after signing in.
Fix 6: Investigate a Privacy Violation Workaround
Try contacting the support and presenting them with a “civility course certification” that you recently completed if you do not want to give up your flagged account that has broken some user community guidelines or policy by Uber. Online courses for civility certification are offered for a cost, which is typically not very much. If you treat the support personnel well, you will likely be taken off Uber’s “no ride” list and your ride requests will once again be granted.
Fix 7: Reinstall the application.
You can try refreshing the program by closing and restarting it if it displays “No Cars Available” due to a momentary problem. Uninstalling and reinstalling the Uber application should resolve the issue if it’s just a server malfunction.
Fix 8: Try a new application or mode
Try an alternate mode of transportation, such as a bus or a No-Refusal Taxi, if it’s not Uber—still it’s not the end of the world. If at all possible, consider carpooling with a friend.
Additionally, you might try using other apps like Lyft to find a ride to your destination. Although Lyft can occasionally be more expensive than Uber, it is still preferable to the message “No Cars Available.”