Problems with the PS4’s internet connection are rather typical, and in some cases, it might be challenging to identify the root cause. This article discusses the cause of your PS4’s recurrent Wi-Fi disconnections and offers solutions.
Why Does My PS4 Keep Losing Internet Connection?
The PS4 is often to blame for this problem; typically, the fault is with its software and is readily fixable. Rarely, the positioning of the router and signal interference from other devices may be the issue. By the time you have finished reading this tutorial, you will know precisely what you need to do, regardless of the cause of the issue.
How to Fix a Problem with the PS4’s Wi-Fi
Frequency bands are one of the main reasons for this internet connection problem. The next section explains why frequency bands create Wi-Fi issues with PS4 and how to remedy them; if those don’t work for you, we also provide alternative options; you may need to try many of them until one of them resolves the problem.
1) Choose a Frequency Band Manually
The PS4 Pro supports both the 2.4 GHz and 5 GHz frequency bands, whereas the older PS4 only supports the 2.4 GHz band. The automated band selection is the cause of this Wi-Fi problem on the majority of PS4 Pro consoles. The PS4 Pro alternates between the 2.4 GHz and 5 GHz frequency bands to always use the faster one, however, frequently your game will begin to slow or lose connectivity for a little period of time. Try manually choosing a band from the network settings on the console if your router has two bands. Often, the 5GHz frequency has less coverage but quicker internet than the 2.4GHz band, which typically has better coverage but slower bandwidth. You may test out both bands and choose the one that best suits your needs.
Select Settings > Network > Setup Internet Connection > Easy > Use Wi-Fi.
Now locate and choose “Options Menu” at the bottom of the screen.
Open Wi-Fi Frequency Bands, then choose either 5.0 or 6.0.
2. Restart the application after closing it.
It might sound overly basic, but occasionally correctly quitting the game and starting it up again might resolve a connectivity problem. For instance, if you are playing GTA V and encounter a Wi-Fi glitch, hit the home button, and when the home screen appears, press the settings button on your controller. A menu will then appear; pick the option to end the game, and then launch it once again.
3. Reset the console
Resetting the PS4 can sometimes resolve the issue, and it just takes a few minutes. Resetting your PS4 Take these actions:
Turn off your PS4 completely.
Remove the power cord from the unit’s rear, then wait five minutes.
Reconnect the power cable to the console.
Wait for the second beep while holding down the power button for 8 to 10 seconds.
Link the Dualshock 4 controller to your PlayStation 4. (With a USB cable).
4. Using the X button, choose “Initialize PS”.
The installed games will also be deleted if you reset your PlayStation 4. Before you reset the system, be sure you back up your PS4 saves. Follow the same procedures but choose “Restart PS4” rather than “Initialize PS4” if you don’t want to lose your data.
Restart the router.
Unplug the router’s power cable for ten to fifteen seconds, then plug it back in. Once the router has started, try connecting your PS4 to it. If the router is to blame, maybe the problem with the connection won’t happen anymore. Contact your ISP (Internet Service Provider) if it still does not function. Alternatively, you may manually test the internet speed on the PS4 by selecting the Test Internet Connection option.
5.Completely uninstall the game and reinstall it.
Some folks only have this Wi-Fi dropout problem when they play specific video games, such as COD Modern Warfare. If you fall into this category, you might want to consider deleting the game from the hard disc entirely before reinstalling it.
How to remove a game from a PS4
Select the chosen game by navigating to it in the Menu.
Using the PS4 controller, press the settings button.
The game will now be erased once you pick Delete from the menu and click Confirm.
After the game has been removed, you may either reinstall it using the actual disc that came with it or, if you bought it through the PlayStation Store, you can download it once again.
6.Modify Your Setup
Signal interference, as was discussed in the introduction, can also result in these kinds of connection problems. Remove any extraneous items from the area surrounding your modem or router. Additionally, try positioning your PS4 near the Wi-Fi router or wherever your home’s Wi-Fi signal is strongest.
7.Modify the PS4’s DNS settings
The Wi-Fi dropoff problem on the PS4 can be resolved by changing the DNS (Domain Name System), and it might help boost internet speed. Although there are several high-performance DNS options, we advise using Google or Cloudflare.
To modify your DNS, adhere to these steps:
Open the PS4 settings and select Network > Internet connection setup.
Choose Automatic when configuring IP addresses.
Leave out the DHCP Hostname.
Under DNS Settings, choose Manual.
Enter (18.104.22.168) as the secondary DNS and (22.214.171.124) as the primary DNS.
When setting the MTU, select Automatic.
Select Under a proxy server, avoid using.
Test your internet connection by clicking.
8.configure the PS4’s static IP address
If your IP settings are left to automatic, you most likely have a dynamic IP address. When you reboot your router or when your ISP (Internet Service Provider) decides to give you a new address, dynamic IP addresses change. However, static IP addresses do not change, which is why they are typically more reliable in terms of connection. Remember that this technique only modifies your internal IP, not your public IP.
How to modify the PS4’s IP address
View connection status by going to Settings > Network.
To return to the previous menu after writing down or taking a photo of the IP address, Subnet Mask, and Default Gateway.
Select Establish Internet Connection. Employ WiFi
Select Custom over Manual.
Choose any number between 2 and 255 for your last number after entering the first three digits (three sectors) of your IP address (section).
Enter the Default Gateway and Subnet Mask that you were instructed to record in Step 2.
To configure the MTU, choose Automatic.
Select Don’t Use for the Proxy Server.
Try utilizing the Wi-Fi right now and testing your internet connection.
9.PS4 Database Rebuild
One well-known method for resolving software-related issues on the PS4 is database rebuilding. If other options aren’t working for you, it’s usually worth attempting this strategy, even if it could take 15 minutes to an hour to finish.
Switch off your PS4.
For 8–10 seconds, press and hold the power button (PS4 will boot up in safe mode).
Link the Dualshock 4 controller to your PlayStation 4. (With a USB cable).
Press the controller’s PlayStation button.
Using the X button on the controller, descend and choose “Rebuild Database.”
When it is finished, your PS4 will start up immediately.
Check to see whether the connection problem still exists while you are gaming after logging in to PlayStation Network and connecting to Wi-Fi.
Note: If any of your games are missing from the game menu after rebuilding the database. From Settings > Account Management > Restore Licenses, select them, then click the Restore button.
What Can I Do If Nothing Else Works?
The best choice, if none of the above fixes worked for you, would be to connect your PS4 to an Ethernet wire. Internet access is dependable when using an Ethernet cable connection, and the speed can occasionally be 100 times quicker than a Wi-Fi connection.
How to Use an Ethernet Cable to Connect a PS4
Connect the Ethernet wire to the PS4 and router’s Ethernet ports.
Switch on both the router and the PS4.
Enter the PS4 settings.
LAN cable is the easiest option under Network > Set Up Internet Connection.
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